Shipping Policy

Welcome to Sydneyclo's Shipping Policy – your gateway to a seamless fashion experience delivered right to your door. We take immense pride in ensuring every order is handled with the same care and style that defines our brand. Please review our shipping details below:

• Shipping Locations:
 This shipping policy applies exclusively to orders shipped within Australia.

• Delivery Times:
  • Order Processing Time: 1 to 2 working days (Monday to Saturday). Each order is meticulously prepared with attention to detail before it begins its journey.
  • Transit Time: 5 to 7 working days (Monday to Saturday) via one of our trusted carriers.
  • Estimated Total Delivery Time: 6 to 9 working days from the moment you place your order.

• Shipping Costs:
 Enjoy the luxury of free shipping on all orders within Australia – no minimum order requirement necessary. We believe that style should be accessible and effortless.

• Delivery Issues:
 If you experience any delays, or if your package goes astray, please reach out to our customer service team immediately. We are here to resolve any issues and ensure that your order arrives safely and on time.

• Tracking Your Order:
 Once your order has been dispatched, you will receive an email with a tracking number. You can follow your package’s journey on our Order Tracking page, keeping you connected to every stylish step of the way.

• Need Help?
 For any questions or concerns regarding your order or shipment, feel free to contact us at info@sydneyclo.com or call us at +61483961392. Our dedicated customer support team is available from Monday to Saturday between 9:00 am and 6:00 pm, and we strive to respond within 24-48 hours.

At Sydneyclo, we believe that every delivery is a tailored experience, crafted to bring you not just products, but a piece of our fashion narrative. Thank you for choosing us to be part of your style journey.